New Ticketing System Support

At DESS® we are convinced that the best way to help our customers is to listen to their problems and try to help them in the best possible way. For this reason, we have decided to implement a new ticketing system to provide technical support.

What can this service be useful for?

If you have any technical question related to DESS® products, libraries or others, now you have a communication channel to go to in order to help you in an easy and agile way.

How can I use this service?

It is very simple, you only have to send an e-mail to and you will soon receive an answer from our specialists who will accompany you telematically to solve your doubts.

On the other hand, if you are visiting us from a country where there is already a distributor, you can contact him directly to arrange the first contact.

At DESS® we believe that the best way to offer a quality service is by offering our customers the best online support to help and guide them when they need it.
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